On January 2, 2010, at 8:00 a.m, EST, Mary burned her right thumb building the morning fire. She called FireBurnDoctor 27 minutes later saying her pain level was 6 to 7 on a scale of 0 to 10. About an hour later, when the FireBurnDoctor team called for an update, she repoted that her pain "dropped to zero" and said her burn was "doing good" and that "it feels great."

Mary C., North Carolina, 1/2/10

At 3:37 p.m. PST, Rhonda called Fireburndoctor to report burning her hand two hours earlier on a piece of glass in her shop that had reached a temperature of 2000 degrees. Her pain level was 6 to 7 on a scale of 0 to 10. Thirty-five minutes later, she called to say, "There is a change, so I know something's happening." The next morning, astonished Rhonda called to report, "Exactly at 12 hours after I got burned, I didn't need to put ice on it and there wasn't any more pain! This morning, most of the swelling is down. I have one little, tiny spot that might turn into a blister.... It's much better than it would have been without your help, so thank you very, very much. Thank you."

Rhonda W., Arizona, 1/6/10

At 7:58 p.m. EST, 2 year-old Michael burned his hand on an oven rack. His mom said his pain level was 8-10 before the call. When FireBurnDoctor team called her back, Michael's mother said the pain dropped to zero almost immediately. About 15 minutes later, she emailed to say, "I was told about this number from my father-in-law who heard it on Coast to Coast radio show. He had just mentioned the number to the father of my child when my son walked over and grabbed onto a hot wire rack from the 400 degree oven. Immediately, we put his hand under the cold water and my father-in-law told me to call the number. As I was giving the information the burn and pain level was disappearing. By the time I got a call back, seven minutes later, my son seemed as if it didn't even happen. I can't believe it. But hey. It works!!! Thank you so much and I'm going to tell as many people as I know about this."

Michael H., Ohio, 1/7/10

At 10:07 p.m, PST, a friend called FireBurnDoctor to say that Phan had burned her hand about 7 minutes before. She grabbed a cup from the microwave that stuck to her hand and her pain level was a 4, on a scale of 0 to 10. At 10:48, Phan's friend called to report that, "Her finger is better. She says now the pain is coming in waves, so when it's real low, it's not hurting, then it kind of comes back and it hurts quite a bit, but she says it's getting better, so thank you...." Two days later, Phan's friend emailed an update: "She told me that it feels much better like it was healing. Thank you for your service and for following up."

Phan H., Vietnam, 1/11/10

About 7:15 a.m., MT, Lee was burning garbage heavily dosed with diesel and tar, when his face got sprayed with flaming tar. He scraped the burning tar off his face, then called FireBurnDoctor within 25 minutes of the burn. He said his pain level was a 3 out of 0 to 10. Less than an hour after first calling FireBurnDoctor, Lee reported that the pain was gone and said it had actually disappeared about 10 minutes after the FireBurnDoctor Team first called him to confirm his details. He said he'd had other burns like this before, mostly on the hands, and they're still scarred, "But this burn doesn't hurt," even thought the "burn had actually taken the skin off in areas."

Lee sent an email 2 hours later, explaining, "Shortly after 7:00 a.m., this morning, January 13, 2010, I accidentally splashed a flaming mixture of diesel fuel and tar on my face, while burning garbage. My face got peppered by 20 or so fiery black dots about the size of an eraser on a pencil. It didn't really hurt that bad until I started washing the tar off, and the skin under each dot came off, as well. I applied aloe vera to each burn and then called the FireBurnDoctor within 20 minutes of being burned. 30 mins later the pain was gone. It's been a little over 2 and half hours since I was burned & there's only 3 places, (out of 20!), on my face that I can tell even got burned. I don't know how it works & I don't know why it works. All I know, is it DOES work. Thank you." 

No pain... no scarring!

Lee T., Wyoming, 1/13/10

At 7:42 p.m., EST, Gail called FireBurnDoctor just 10 minutes after burning her right forearm on the oven door. Her pain level was an 8 on a scale of 0 to 10. An hour and 17 minutes later, she called back to say, "Hi, it's Gail and I  have to say it's not on fire anymore. So that's a good thing, thank you.... Thank you very much, good job, I appreciate it."

Gail F.,  Georgia, 1/15/10

At 11:40 a.m., MT, Don burned his left palm with hot soup and called FireBurnDoctor within 11 minutes of the burn. When the FireBurnDoctor Team called him back about an hour later, he said his pain level had dropped from a 7 to a 2 (out of 0 to 10) and that there was, "definitely a reduction in pain and redness. Thank you." Shortly after that, about two hours after he was burned, Don left a voice mail to report, "It's currently 1:42 p.m. and the symptoms are pretty much gone now. There's no pain, and the skin is not red or swollen, it's normal. Thank you!"

Don D., Arizona, 1/17/10

On January 13, 2010, a young girl, Catherine, was taking hot water from a special tap of boiling water to make her tea before going to bed. The tap dripped some hot water on her hand and then her cup fell over her other hand. The burn was red and painful. After cooling her hand, Catherine's mother called the FireBurnDoctor phone number. About 30 minutes later, Catherine fell fast asleep and in the morning when she awoke, there was only a mild pain that disappeared completely during the day. Two days after the burn injury, there was no pain and no redness and no scars ever developed.

Catherine  Q., Vietnam, 1/13/10